Buyer's reviews for VioVet

Viovet was founded in 2006 and unlike standard online pet supplies retailers, also offers visitors the opportunity to purchase genuine prescription medications in addition to pet food, toys and supplies at competitive prices. It is a family owned and run business with an experienced resident veterinarian, a veterinary nurse, and a renowned dog breeder on staff, Viovet promises personalised service awaiting you should you have any questions.

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Rated 3.5/5 from 9 User-Ratings.

The are extremely efficient and a really speedy delivery service

My vet prescribed medicines for my dog which I wasn't sure about so before buying them I contacted Viovet and asked about it, they were happy to help and gave me all of the necessary information and answered all of the questions I forgot to ask my vet. The medicine was available at a considerable saving compared to anywhere else and I even received a follow up from them once it was delivered to check how my dog was doing. Now that is something you don't see every day. VioVet, you have a loyal customer for life!

Prices are good and I've never had an error with an order - my only gripe is that it's not always next day delivery as stated, sometimes you get it the day after which can be a bit annoying if you're staying in especially. This doesn't happen every time though, but just on occasion.

My dog needs repeat prescriptions for his medication so my veterinarian suggested that I order from VioVet online as they offer considerable savings on the meds. I was a bit dubious about ordering prescription medication but was assured by the vet that it would be fine. The ordering process was efficient and Scruffy now gets his pills delivered every month without me even having to worry about it - what a fantastic service! Can highly recommend.

LOVE the fact that you can get everything you need from dog and cat food to medications all in one place - no running from pillar to post or trying to lug heavy dog food bags onto the bus anymore! Also no hassle to place orders and deliveries always arrive. I've never had a wrong order or any issue whatsoever here. VioVet has really changed my life for the better!

Generally a good service with excellent delivery. I would however like to be informed if a delivery will be delayed as I stay in to receive my dog\'s medications and on two occasions deliveries haven\'t arrived on the day the were supposed to.

I have been using Vio Vet for the past year without any problems. I happened to make mistake with my order,found the company to be very unhelpful,asked for a \'good will gesture\' response. New supplier found.

AVOID this company. Incur bank charges because of their error. And they will do nothing.

I ordered what I believed to be grain free dog food, I put in the search GRAIN FREE CANNED DOG FOOD (I have screen prints) and it came up with a picture of red tinned dog food called Kennelpak and the below description, this food was shown with all the other grain free dogs food they offer Kennelpak Canned Dog Food Suitable for: Dogs 1 review The Kennelpak Canned Dog Food range includes a selection of tasty, premium wet food that your dog will love. ZEST Product Information For ALL Life Stages & Grain-Free Composition Optimal Amino Acids, Roasted Quail, Roasted Duck & Smoked.. Read more Range includes 6 products from 1.20 to 8.56 View Details Recommended for you: Zest For Working Dogs Pack Of 12Price: 5.45Dispatch: 24 hours Add to Basket Zest For Working Dogs Pack Of 3Price: 1.35Dispatch: 24 hours Add to Basket + 4 more products available On reading I ordered it as my dog has cancer so everything is so expensive, to find it is cheap nasty grain based food it could have made my dog ill. Their response I have is I am sorry but no website search is advanced enough to exclude items based on the words actually entered. We do recommend that you read all product descriptions before purchasing. We can accept this back for a full refund, that\'s no problem, but we cannot be held liable for the cost of collection. I am sorry this has not worked out So basically your dog could have been ill and get stuffed I am so upset